Terms of use

Information about the processing of personal data
of users who visit the website www.europlan.it pursuant to Art. 13 of the EU General Data Protection Regulation 2016/679

Pursuant to the European Regulation 2016/679 (hereafter "regulation"), this page describes the methods for processing the personal data of users who visit the website/s accessible via telematic means at the following address:

  • www.europlan.it
  • allemura.europlan.it
  • arcacamure.europlan.it
  • bellavista.europlan.it
  • booking.europlan.it
  • borgomondragon.europlan.it
  • cataloghi.europlan.it
  • checkin.europlan.it
  • corteleonardo.europlan.it
  • dogoli.europlan.it
  • escu.europlan.it
  • excursion.europlan.it
  • experience.europlan.it
  • lafilanda.europlan.it
  • latorre.europlan.it
  • lavoraconnoi.europlan.it
  • olivo.europlan.it
  • parchi.europlan.it
  • paybylink.europlan.it
  • pratone.europlan.it
  • sancarlo.europlan.it
  • tiglio.europlan.it
  • transfer.europlan.it
  • villat14.europlan.it
  • www.allemura.com
  • www.arcabardolino.com
  • booking.arcabardolino.com
  • maps.arcabardolino.com
  • www.bellavistabardolino.com
  • www.borgomondragon.com
  • booking.borgomondragon.com
  • www.caesiuscongresscenter.com
  • www.camurebardolino.com
  • www.corteleonardo.com
  • www.dogoli.com
  • www.europlan.link
  • www.hotelcaesiusterme.com
  • booking.hotelcaesiusterme.com
  • maps.hotelcaesiusterme.com
  • my.hotelcaesiusterme.com
  • promo.hotelcaesiusterme.com
  • www.hoteldulacbellevue.com
  • booking.hoteldulacbellevue.com
  • my.hoteldulacbellevue.com
  • www.hotelnettunobardolino.com
  • booking.hotelnettunobardolino.com
  • my.hotelnettunobardolino.com
  • www.hotelperlagarda.com
  • bike.hotelperlagarda.com
  • booking.hotelperlagarda.com
  • my.hotelperlagarda.com
  • www.hotelsportsman.com
  • booking.hotelsportsman.com
  • my.hotelsportsman.com
  • www.lafabbricadellacqua.com
  • www.lafilandacostermano.com
  • www.latorrelazise.com
  • www.oleandrobardolino.com
  • www.olivogarda.com
  • www.pratone.com
  • www.puntagro.com
  • www.residenceolivo.com
  • www.salicefamilyresort.com
  • www.sancarlocostermano.com
  • www.sannicolo1925.com
  • freecruise.sannicolo1925.com
  • privatecruise.sannicolo1925.com
  • www.veronagardabike.com
  • www.villat14.com

This information does not apply to other websites, homepages, or online services that are accessible through hyperlinks that may be published on the websites, but refer to resources outside the domain of the Europlan Spa.

Visiting the websites listed above, data relating to identified or identifiable natural persons may be processed.
The responsible data controller is Europlan Spa, with the operating headquarters in Via Crivellin 7/L, 37010 Affi (VR), Italy and registered office in Via G. D'Annunzio 11, 37011 Bardolino (VR), Italy (Email: privacy@europlan.it, certified PEC email address: europlan@legalmail.it, switchboard +39 045 6209444).

The Data Controller has appointed a Data Protection Officer (DPO) who can be contacted at the following email address: dpo@europlan.it

The personal data provided on this page will be processed by the Data Controller for the administration of the website. The processing is carried out on the basis of provided specific information and, if necessary, with your consent, in order to provide the services offered on this website.

Navigation data
The computer systems and software procedures used for this site automatically collect some personal data, whose transmission is included in the use of Internet protocols.
These navigation data include: the IP addresses or the domain names of the computers used by the users connecting to the site, the addresses in the Uniform Resource Identifier/Locator (URI/URL) notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the operating system and to the user’s computer environment.
The mentioned data, necessary for the use of the web services, are also collected for the following purposes:

  • Statistics (most visited pages, number of visitors, geographical areas of origin, etc.);
  • To control the correct functioning of the offered services.

Navigation data only persists as long as it is necessary for the website to function correctly and will be deleted immediately thereafter (unless there is a need for judicial authorities to verify criminal acts).

Collected user data
The optional, explicit and voluntary sending of messages to our contact details, as well as the completion and sending of the forms present on our sites, involve the collection of the sender's contact details, which are necessary to reply, and all personal data that is included in the messages.
Below you can find a list of the operations requiring collection, storage or processing of personal data, as well as their purposes:

  • the data collection and storage is required for the provision of the booked / purchased service
    The consent to the processing of personal data is required. If it is denied, we will not be able to provide the previously specified services.
  • The use of data for marketing and promotional purposes
    If the consent is denied, there will be no consequences.


Our company, as data controller, and each of the external data processors (if any), will use manual or automated means to process and store the personal data collected through the website and its various functionalities that may be activated by request of the user. The data will be processed for as long as necessary to fulfil the purpose for which they have been collected or voluntarily provided by the user. As required by article 32 of EU Regulation 2016/679, appropriate security measures are implemented to prevent data loss, illegal or improper use of the data and unauthorised access. The data is processed only by people authorized by the data controller to process it. Your data will not be disclosed to third parties.


The website is provided with social buttons. These are digital buttons placed on the web page to facilitate sharing in a particular social network. With such tools it is possible, for example, to share contents or recommend the website’s products in social networks. Clicking on the social buttons, the social network might collect data relevant to the visitor’s activities on the website. Please refer to the social network’s privacy policy for more details.


Users have the right to access their data, request updates, modifications or deletions of it, oppose the processing or request that this be limited (art. 15 ff. of the regulation). To exercise these rights, please contact us using the details above.


If users feel their rights have been infringed on this website, pursuant to the regulation, they have the right to lodge a complaint with a supervisory authority, pursuant to art. 77 of the regulation, and the right to bring violations to the attention of judicial authorities (art. 79 of the regulation).